Delete your ThirstyPOS account
You can ask us to delete your ThirstyPOS account and all of its data at any time. It’s free.
How to ask
- Send an email to privacy@thirstypos.com from the email you use to sign in to the owner portal.
- Use the subject “Delete my ThirstyPOS account” and write your business name.
- We will reply to confirm it’s really you. Then we delete the account within 30 days and email you when it’s done.
What gets deleted
- The owner account and every team member’s portal access
- Business details, branches and the menu
- Staff names and PINs
- All orders, including customer names and senior discount records
- Connected POS devices
What we may keep
If the law says we must keep a record for longer (for example, for tax reasons), we keep only that record, only for as long as required, and then delete it.
Staff and cashiers: your sign-in is made by the shop owner. To remove it, ask the owner to delete you under Staff & Roles in the owner portal, or email us and we will help.
Sales saved on a phone: remove the ThirstyPOS app, or clear its data in your phone’s settings, to delete what is stored on that device.